Inescapable in any workplace or relationship, conflict often emerges like an unwelcome dinnertime telemarketer. Yet, let's shatter the notion that conflict is inherently detrimental. When skillfully harnessed, conflict emerges as a catalyst for positive transformations: a forge where creativity is kindled, decisions are refined, and bonds are fortified.

When team members are able to stay relationally engaged in the midst of conflict (regardless of outcomes), they tend to walk away feeling respected and empowered, instead of drained and angry. This provides them with more energy to truly connect with their loved ones outside of work, which in turn leads to a more fulfilling life. What better gift can you give people than that?