Excellence in Management Workshop Series

Excellence in Management Workshop Series

Town Toyota Center (map)

 

Excellence in Management

A workshop series featuring Michael Nash of Nash Consulting, Inc.
Hosted by the Apple Valley Human Resources Association (AVHRA)

This is a 4-part workshop series and will be held at the Town Toyota Center in Wenatchee, WA.  Cost is $550 (or $500 is registered by Aug. 15). Registration & Prepayment is required to attend.

Session 1: September 19
Session 2: September 20
Session 3: September 26
Session 4: September 27

Sessions are 8:30am-4:30pm and lunch is provided.  More info is available on the AVHRA events page.

Who should attend?
Managers, Leaders, Owners and Management Teams

Why should you invest in the training?
Developing management skills both as individuals and as a management team is the key to achieving a vibrant, effective, creative, efficient and positive workplace.  Come learn how to build and maintain employee morale, lead great meetings, ask for and receive helpful feedback, coach employees toward improved behaviors, decrease negativity in the workplace and much more.


SESSION 1
(Sept 19)

THE LEADERSHIP MINDSET


This workshop is the foundation upon which everything else is built. In it we explore the manager’s role in cultivating trust and respect, empowering employees and creating a healthy workplace. We also introduce and begin learning to practice the Top 15 Management Skills, both individually and collaboratively as a leadership team. And finally, we begin the journey of developing and practicing a set of specific adaptive skills, such as the ability to receive feedback non-defensively, listen so others feel heard, cope with negativity and stress and many more.

Topics and Skill-Building: 

  • The Top 15 Management Skills
  • Create a positive and professional workplace environment (Part I)
  • Understand the importance of employee morale (and why it isn't "touchy-feely") and how to get more of it
  • Learn to use the "Power Differential" for good and not evil
  • Learn crucial adaptive skills (a.k.a. relationship skills) for managers
  • Discuss and practice the art of personal growth
  • Learn to proactively connect with and engage employees

SESSION 2
(Sept 20)
BEHAVIOR STYLES:
MANAGING OTHERS WITH TRUST & RESPECT


This fun, interactive workshop explores the four spectrums of human behavior and reveals how administrators, supervisors and managers can use the Behavior Styles Theory to increase trust, respect and morale in the workplace...as well as improve their own effectiveness as leaders.

Topics and Skill-Building: 

  • Discover and gain appreciation for your own behavior style (i.e. why you're so awesome)
  • Understand your impact on others as a manager and/or co-worker (i.e. when others don't recognize our awesomeness)
  • Learn the importance of adjusting your style to better meet the needs of others
  • Identifying different behavior styles among employees
  • Recognize signs of stress and burnout by noticing an individual's behavior style cues
  • Use Behavior Styles theory to enhance meetings, decision-making and communication

SESSION 3
(Sept 26)

PERFORMANCE MANAGEMENT:
GETTING MORE OF WHAT YOU WANT & LESS OF WHAT YOU DON'T


Managers provide feedback in hopes of getting employees to do more of what's working and less of what's not. But let's be honest: that doesn't always happen. And let's be even more honest: it's not always the employee's fault that it doesn't happen. Efforts to provide feedback, even if well-intentioned, can easily backfire and cause hurt, confusion and apathy among employees. This workshop equips managers with techniques that maximize the effectiveness of workplace feedback and coaching.

Topics and Skill-Building: 

  • Why we bother: the manager's role as mentor and coach
  • Giving and receiving feedback
  • Tools for mentoring and setting goals with employees
  • "What are you going to do about it?" Six strategies for dealing with employee issues
  • Performance management: correcting and coaching toward success
  • The power of appreciation, recognition and reward

SESSION 4
(Sept 27)

THE LEADERSHIP TOOL BELT


Here we explore essential tools that are helpful to both new and experienced managers. From giving and receiving feedback to dealing with destructive gossip and negativity, this workshop provides leaders with the skills necessary for increased employee buy-in and morale.

Topics and Skill-Building: 

  • Create a positive and professional workplace environment (Part II)
  • Provide feedback (without sounding like a jerk)
  • Receive feedback (without being defensive)
  • Combat gossip and negativity among employees
  • The 6 decision-making styles that increase employee buy-in and ownership
  • How to run staff meetings that are effective and enjoyable
  • Sustainability - how to avoid the "Flavor-of-the-Year" syndrome